Customer Service
Please select from the list of problems below, and provide additional information if necessary. After you submit your Customer Service Request, you will receive an email with a Customer Service Ticket Number.
Please reference this number in all future correspondence with our Customer Service Team.
Customer Service operates via email Monday - Friday from 10AM - 6PM Pacific Time
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Your Name
Your Email
Confirm Email
Problem
Please help me with the following...
I can't Log In
Making a purchase
The show I purchased in not in My Stash/My Downloads
I never received a passcode email
My passcode doesn't work
Downloading Files
CD Orders
Listening to MP3 files on my computer
Listening to FLAC files on my computer
Burning MP3 to CD
Burning FLAC to CD
CD Labels
Billing issues
Change my username/email address/password
Unsubscribe me from mailing list
General problem with site
Suggestions for future artists/shows
Feedback for the Live Downloads Team
Additional Information
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PRIVACY POLICY
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CUSTOMER SERVICE
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